Bayside Runner

30 Day Running/Walking Shoe Return Policy

Thank you for coming to Bayside Runner to be fitted for your shoes!  Although you have been expertly fitted for your new shoes, we understand that there are times when new shoes just don’t work out.  Our return policy is intended to give you a risk-free chance to try the shoes to make sure they are the correct shoes for your feet.

If your shoes aren’t working for you, you may return them for an exchange or full refund within 30 days of purchase.  This policy does not cover Vibram Five Fingers or sandals from any brand. See below for more information on Vibram Five Fingers. Returns must include an original receipt, plus all tags and packaging. Any footwear that was special ordered includes a $30 non-refundable fee.

A couple of notes on what new shoes do and don’t do:

• Running shoes can help alleviate some of the causes of injuries, but are not an overnight cure.  Not every injury is necessarily caused or eased by shoes.
• It takes 2 FULL WEEKS to break in a quality pair of running shoes.  They will feel different at times than they did in the store.  Give them time to break in before judging whether they will work long-term.
• If during the fitting process, you and your fitter agreed upon a shoe size that’s different from what you are normally accustomed to, remember that it can take up to a month to adjust to the new size.

Vibram Five Fingers Return Policy

We are excited that you are interested in trying Vibram Five Fingers and exploring minimalism in your running shoes!  When used properly, minimalism can have many benefits.

Due to business constraints, we have a different return policy for Vibram Five Fingers than we do for the other shoes we carry.  Five Fingers shoes must be returned within 30 days,  in “like new” selling condition, with the original box and tags.  They cannot display any evidence of having been worn outside or be dirty, scuffed, or the like.

If they are not in “like new” condition, we can only accept returns for manufacturer’s defects such as torn stitching, damaged straps, irregularities in the sole or insole, or color bleeding issues. We accept returns for manufacturer’s defects up to 90 days from the date of purchase.

Returns must include an original receipt, plus all tags and packaging.